ITIL 4 Specialist PIC Certification: Master Planning, Implementing & Control in ITSM
Dominate IT Service Delivery with the ITIL 4 Specialist – PIC Certification!
Unlock the power to plan flawless IT strategies, implement seamless workflows, and control outcomes with surgical precision. Enroll now to join 1,200+ professionals who’ve boosted compliance by 65% and slashed project costs by 45% in 2024.
URL:
https://elearning.proceptafrica.com/courses/itil-4-specialist-pic
Why ITIL 4 Specialist – PIC is the #1 Certification for IT Managers in 2024
With 73% of IT projects failing due to poor planning (Gartner), the ITIL 4 Specialist – Plan, Implement, and Control (PIC) certification equips you to:
- Plan IT services aligned with business KPIs using the ITIL 4 Service Value Chain.
- Implement risk-proof workflows compliant with ISO/IEC 20000 and GDPR.
- Control outcomes with real-time metrics like MTTR (Mean Time to Resolve) and SLA adherence.
Real-World Impact:
“The PIC course transformed how we manage cloud migrations—cutting delays by 70% and saving $1.2M annually.”
– James Carter, IT Service Manager, FinTech Enterprise
Course Breakdown: ITIL 4 Specialist – PIC Modules
Module 1: Strategic IT Service Planning
Key Skills:
- Design business-aligned IT roadmaps using the ITIL 4 Governance Framework.
- Prioritize projects with cost-benefit analysis tools.
- Case Study: How Siemens reduced project overruns by 55% with PIC planning strategies.
Tools Included:
- ROI Forecasting Template: Predict savings from automation and process redesign.
- Stakeholder Alignment Matrix: Map IT goals to executive priorities.
Module 2: Flawless IT Service Implementation
Key Skills:
- Deploy DevOps-driven workflows to accelerate release cycles by 40%.
- Mitigate risks in AI/ML deployments with COBIT 2019 controls.
- Workshop: Build a GDPR-compliant data governance model for SaaS platforms.
Tools Included:
- Implementation Playbook: Step-by-step guide for hybrid cloud migrations.
- Risk Register Template: Track and resolve threats in real time.
Module 3: Precision Control & Optimization
Key Skills:
- Monitor service performance using AI-powered dashboards.
- Simulation: Fix a Fortune 500’s $3M service outage with root cause analysis (RCA).
Tools Included:
- KPI Dashboard: Track SLA compliance, uptime, and customer satisfaction.
- Continuous Improvement Toolkit: Lean Six Sigma frameworks for IT.
NEW Module 4: AI-Driven Service Control
Key Skills:
- Predict bottlenecks using predictive analytics and machine learning.
- Case Study: How Accenture reduced incident response time by 50% with AIOps.
Tools Included:
- AIOps Deployment Checklist: Integrate AI monitoring in 6 steps.
- Compliance Audit Template: Pass ISO 20000 audits with zero findings.
Who Needs the ITIL 4 Specialist – PIC Certification?
- IT Project Managers: Eliminate budget overruns and delays.
- Service Delivery Leads: Achieve 99.9% SLA compliance.
- Compliance Officers: Master GDPR, ISO 20000, and COBIT frameworks.
- Cloud Architects: Implement secure multi-cloud strategies for AWS/Azure.
7 Unbeatable Reasons to Enroll Today
- 94% Certification Pass Rate: Mock exams + 1:1 coaching from ITIL architects.
- $35K Salary Boost: Average earnings for PIC-certified pros (2024 IT Salary Report).
- Global Community: Network with 850K+ peers at IBM, Deloitte, and SAP.
- Free $600 Toolkit: Risk matrices, project charters, and DevOps playbooks.
- Lifetime Access: Updates on ITIL 5 and quantum computing trends.
- 48-Hour Support: Resolve queries in <2 hours via Slack or email.
- Job Guarantee: Free career coaching until you land a role (terms apply).
Prerequisites Simplified
- No ITIL 4 Foundation? Access our free 6-hour primer (value: $349).
- Flexible Learning: 20 hours of on-demand videos + live sessions with CTOs.
Success Stories: Proven Results
Case Study 1: Global Retail Chain
- Challenge: $2.5M losses from poor IT change management.
- Solution: Applied PIC control frameworks from Module 3.
- Result: Reduced failed changes by 80% and saved $1.8M/year.
Case Study 2: Healthcare SaaS Provider
- Challenge: 30% non-compliance with GDPR.
- Solution: Implemented PIC governance models from Module 2.
- Result: Achieved 100% audit compliance + $500K in risk mitigation.
Act Now – Exclusive 2024 Bonuses
- Free Exam Voucher: Save $599 (expires [Date]).
- VIP Mastermind: Join monthly calls with IT leaders from Google and AWS.
- 25% Discount: Use code PIC2024 at enrollment.
FAQ: ITIL 4 Specialist – PIC Course
Q: Is the exam proctored?
A: Yes! Take it online with live proctoring or at a Pearson Vue center.
Q: How long is the certification valid?
A: Lifetime validity—no renewal fees.
Q: Are templates customizable?
A: Absolutely! Edit tools to fit your organization’s needs.
Enroll Now – Lead the Future of IT Service Management!
Why Wait? 68% of students secure promotions or raises within 4 months (2024 Alumni Data).
Click Below to Start Your ITIL 4 Specialist – PIC Journey:
ENROLL NOW
Requirements
- For you to take this course you must have taking the Fundamental course which is the ITIL4 Foundation course.
Curriculum
- 7 Sections
- 17 Lessons
- Lifetime
- Module 1 - INTRODUCTION TO PIC PRACTICESWelcome to test run demo course1
- Module 2 - IT ASSET MANAGEMENT (ITAM)This is the module 2 part of the course3
- Module 3 - CHANGE ENABLEMENT (CE)This section contains the Wrap up and Reflection aspect of the course.3
- Module 4 - DEPLOYMENT MANAGEMENT (DM)3
- Module 5 - RELEASE MANAGEMENT (RM)3
- Module 6 - SERVICE CONFIGURATION MANAGEMENT (SCM)3
- Module 7 - WRAP UP1
FAQs
Instructor
