Welcome to ITIL4 High Velocity IT (HVIT) Concepts. This is the module one of the course, At the end of this course, participants will: Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT, Be familiar with the digital product lifecycle in terms of the ITIL 'Operating Model', Recognize the importance of the ITIL Guiding Principles and other fundamental concepts for delivering high velocity IT, Know how to contribute to achieving value with digital products, Be prepared for ITIL 4 High Velocity IT Exam.