Welcome to the ITIL 4 Create Deliver & Support E-learning Course.
This course is designed to help you learn the basics of ITIL 4, the latest version of the most widely used framework for IT service management. ITIL 4 provides a practical and flexible approach to creating, delivering, and improving IT-enabled products and services that provide value to customers and stakeholders.
This course consists of several modules that cover the main topics of ITIL 4 Create Deliver & Support (CDS). Each module includes video lectures, reading materials, quizzes, and exercises to help you reinforce your learning. At the end of the course, you will have the opportunity to take a mock exam and a final exam to test your knowledge and readiness for the ITIL 4 Create Deliver & Support certification exam.
This course is suitable for anyone who wants to improve there knowledge in creating, delivering & supporting operations for there organizations, whether you are new to IT service management or have some experience with previous versions of ITIL. You do need need a prior knowledge of ITIL, the prerequisites to enroll in this course is that you must have taking ITIL4 foundations, but you should have a basic understanding of IT concepts and terminology.
We hope you enjoy this course and find it useful and interesting. If you have any questions or feedback, please feel free to contact us. We are here to support you and help you succeed.
Requirements
- For you to take this course you must have taking the Fundamental course which is the ITIL4 Foundation course.